Senior Website Developer / Administrator

2h2 hours ago

Trustly

Vitória, BR · Full-time · BRL 120,000 – BRL 220,000

About this role

Trustly is building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we establish Pay by Bank as the new standard at checkout. Our ambition is to build the world's most disruptive payment network.

As Sr. Website Developer & Administrator within the Business Systems & Operations team, you serve as the technical backbone for Global websites focused on Help Center and Customer Support Ecosystem. You bridge the gap between Support, Product, and Marketing. Build high-impact digital assets that empower customers, improve self-service, and drive operational efficiency.

You develop customized pages, plugins, and templates with a strategic lens ensuring scalability. Own integrations between website, support tech stack, and analytics platforms. Collaborate cross-functionally, prioritize backlog by ROI, optimize performance via A/B tests, manage releases with QA, and monitor metrics proactively.

Join a global team of innovators, collaborators, and doers driven by purpose. Thrive in a dynamic, entrepreneurial, high-growth environment. Be part of transforming the way the world pays.

Requirements

Proven ability to think long-term about website experiences, scalability, and the holistic customer journey
Strong written and verbal English skills with ability to explain complex technical concepts to stakeholders at all levels
Experience managing competing demands balancing technical feasibility with user needs
Solid experience in website development (HTML, CSS, JS) with deep familiarity in CSS Grid, UI layouts, and debugging tools
Experience working with Webflow, Figma, and Google tools

Responsibilities

Develop and maintain customized pages, plugins, and templates ensuring scalability and alignment with global best practices
Own technical integration between the website, support tech stack, and analytics platforms for seamless data flow
Act as strategic liaison between Support Operations, UX, Marketing, and technical teams translating requirements
Manage high-volume backlog of requests prioritizing based on ROI, resource availability, and strategic urgency
Support website performance optimization and A/B testing analyzing results for UX enhancements
Own release management, version control, and rigorous QA processes across customer journey
Proactively monitor key performance metrics to identify and rectify issues before impacting customers